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Service Level Agreement for BdREN Member Institutions
February 28, 2018 @ 10:00 am - 3:30 pm UTC+6
Bangladesh Research and Education Network (BdREN) is being established under Higher Education Quality Enhancement Project (HEQEP) consistently delivering quality service through Gigabit level connectivity, virtual server and Cloud computing to meet up specialized requirements of the academic and research communities. To maintain and achieve consistent service quality & excellence, BdREN would like have a Service Level Agreement (SLA) with their member institutions. For this reason, BdREN already made a draft SLA that to be discussed in this workshop to develop and finalize the SLA to ensure better service commitments.
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