Bangladesh Research and Education Network (BdREN)

Bangladesh Research and Education Network
A project of
University Grants Commission (UGC) of Bangladesh
Ministry of Education, Bangladesh

BdREN Services

NOC

Data Center

Service Term & Conditions

BdREN Basic Sevices

BdREN Applications

Service Terms & Conditions

The Service Terms and Conditions is established to ensure that users of BdREN are provided with acceptable level of service, and at the same time to ensure that users comply with the stipulated conditions.
The Terms and Conditions are applicable to the members once a connection to the network is established, and as long as the members is being connected to the network.

Draft Proposal for BdREN Network Connection Policy (NCP) Ver 1.0

Network Access Usage Policy (NAUP) Ver 1.0

Fault Reporting, Restoration

Fault Management and restoration for non-critical faults is within 2 hours. Users can report the fault through:
Helpdesk           : +880 2 8181321
Fax                   : +880 2 8181002
E-mail               : helpdesk@bdren.net.bd

Change of Service

Any user who wishes to change its current subscribed bandwidth shall submit the request of change via the online form available below. The completed and signed form must be faxed to MYREN Administration Office at +603-8318 5034.

Service Subscription Period

The minimum subscription period for all users of BdREN is 1 year. User who intends to terminate the connection to BdREN before the minimum subscription period must submit request via the electronic application form. The completed form must be faxed to BdREN Administration Office at +880 2 8181002.